FAQ
We're so glad you asked!
Here we've compiled a treasure trove of information about Glowforge. Nitty gritty technical inquiries? Check. Easy peasy shipping and billing basics? Yep. Still stumped? Contact our US-based support team (or UK Support) and we'll get you an answer ASAP.
About Glowforge
What is Glowforge?
What can I make with Glowforge?
How fast is Glowforge?
Is Glowforge difficult to set up or use?
Does Glowforge need a Wi-Fi connection? Why?
How loud is Glowforge?
What are the differences between Glowforge lasers? How do I know which one is right for me?
How do I vent my Glowforge? What are the optional Air Filters?
Can I learn more about the technology powering Glowforge?
I’m an educator who wants to bring Glowforge into my classroom. Can you help me?
I’d like to start a business with Glowforge, or use it to level-up my current business. Where can I learn more about making money with Glowforge?
Creating with Glowforge
How do I use Glowforge?
Do I need a paid subscription to use my Glowforge?
What software do I need to use Glowforge?
What is the Glowforge Catalog?
What is Glowforge Premium?
What is Trace?
Materials
What are Proofgrade® materials?
What materials can Glowforge cut? Engrave?
What materials can I use with my Glowforge Spark?
What are Glowforge's engraving capabilities?
What is the thickest material that Glowforge can cut?
Can Glowforge cut metal?
Can Glowforge engrave PCBs?
Can Glowforge cut gold or silver?
Can I engrave my phone, laptop, tablet, or eReader with my Glowforge?
Can Glowforge print on rounded objects like pens or small bottles?
Shipping
Do you ship to Australia?
Hardware
You can learn more about our full line of printers on this page. Click here for more info about the Personal Filter that works with Glowforge Aura and Spark, or here for details about the Air Filter designed for our Performance series.